Close

Terms and conditions

Terms & Conditions, Privacy Statement

This privacy- (and cookie) statement explains which personal data Ride Out collects and for what purposes these personal data are used. In addition, this privacy- (and cookie) statement refers to the rules, guarantees and rights relating to the processing of personal data and the way in which the rights with regard to this processing can be exercised.

 


Terms & Conditions

Please read the Terms of Use for the website of Pon Holdings below. Welcome to the Pon Holdings website(“Website”). This Website and its contents are property of and managed by Pon Holdings(henceforth “Pon”) whose principal office is at Rondebeltweg 31, 1329BN Almere, the Netherlands.

Applicability

These terms and conditions of use (‘Terms of Use“) apply to your visits to and your use of the Website, as well as to all information, recommendations and/or services provided to you on or through this Website(the “Information“).

By accessing and using this Website you agree to the applicability of our Terms of Use. These Terms of Use can at all times be changed or otherwise amended by Pon. The changed or amended Terms of Use enter into force at the moment of publication on this Website. Users of the Website are advised to regularly read the Terms of Use for possible changes.

These Terms of Use were last changed on 30 January 2017.

Information and Liability

The Information is for general information purposes only and does not constitute advice. Pon  will make reasonable efforts to keep the Information on this Website accurate and up to date but does not guarantee that the Website and the Information or both is free of errors, defects, malware and viruses or that the Website and/or Information is accurate and up to date.

Pon shall not be liable for any damages resulting from the use of (or inability to use) the Website, including damage caused by malware, viruses or any incorrectness or incompleteness of the Information or the Website, unless such damage is the result of any willful misconduct or from gross negligence on the part of Pon .

Pon shall further not be liable for damages resulting from the use of (or inability to use) electronic means of communication whether or not relating to the Website, including – but not limited to – damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses.

Privacy Statement

Personal data provided or collected through or in connection with this Website shall only be used in accordance with the Privacy Statement Pon Holdings. The Terms of Use shall be subject to the Privacy Statement Pon Holdings as posted on this Website.

Linked Sites

This website may provide links to external internet sites. Pon shall not be liable for the use or the content of internet sites that link to this site or which are linked from it. The Privacy Statement Pon Holdings does not apply to any collection and processing of your personal data on or through such external sites.

Intellectual Property

Unless otherwise indicated, all rights to this Website and the Information, including copyright and other intellectual property rights, are owned by Pon. Users are permitted to read the Website and the Information and make copies for their own personal use, for example by printing or storing it. All other use of Website or the Information, for example the storage or reproduction of (a part of) the Website in any external internet site or the creation of links, hypertext links or deep links between the Website and any other internet site or any other use, is prohibited without the express written consent of Pon .

“Pon Holdings®”, and all other trademarks figuring on this Website are registered trademarks of Pon , Pon Holdings B.V. or any of its affiliates and/or subsidiaries.

Unsolicited Ideas

In the event you post unsolicited ideas and/or materials whether consisting of texts, images, sounds, software, information or otherwise (the “Materials“) on this Website or send these to Pon by e-mail or otherwise, Pon shall be entitled to use, copy and/or commercially exploit such Materials to the fullest extent and free of charge and Pon shall not be bound by any confidentiality obligation in respect of such Materials. You hereby indemnify and hold Pon harmless from and against all actions, claims and liabilities, suffered, incurred or sustained by Pon as a result of the use and/or exploitation of the Materials infringing the (intellectual property) rights of any third party or otherwise being unlawful towards a third party.

Severability

In the event that any provision of these Terms of Use or the application thereof becomes or is declared by a court of competent jurisdiction to be illegal, void or unenforceable, the remainder of these Terms of Use shall continue in full force and effect and the application of such provision shall be interpreted so as reasonably to effect the intent of the Parties here to. The Parties further agree to replace such void or unenforceable provision of these Terms of Use with a valid and enforceable provision that shall achieve, to the extent possible, the economic, business and other purposes of such void or unenforceable provision.

Applicable Law and Jurisdiction

These Terms of Use shall be exclusively governed by the laws of The Netherlands. All disputes arising inconnection with these Terms of Use, including disputes concerning the existence and validity there of, shall be submitted to the competent courts of Amsterdam unless binding statutory requirements specify otherwise.

Privacy Statement

Scope

This Privacy Statement Pon governs the collection, use and other forms of processing of personal data by Pon Holdings B.V. (“Pon”) related to our services, our Pon products and this website.

Who is responsible for collecting and processing of your personal data?

Pon Holdings B.V. (Rondebeltweg 31, 1329 BN Almere, Nederland) is the legal entity responsible for all collection and all processing of your personal data in connection with the products, services and websites of Pon. Pon is committed to respecting and safeguarding your privacy and the security of your personal data you share with us.

Why do we collect your personal data?

Personal data is information that identifies you as an individual or relates to an identifiable individual. When you choose to register your personal data, contact us, or visit our websites, we will collect some personal data about you. We process these personal data for the following purposes:

  1. communicate with you in a personal way or to inform you about Pon products or services, consistent with yourchoices;
  2. provide customer service, including service around the purchase of services and products, fulfil warranty obligations and product recalls for our own services and those of related companies, and to deal with any enquiries or complaints;
  3. administer your participation in any contests, promotions, surveys or website features;
  4. perform market research and improve our business, services and Pon products or to develop new business, services and products;
  5. perform statistical analyses and reporting;
  6. providing services on the internet;
  7. communicating with participants and offering a loyalty program;
  8. provide app functionality, including providing relevant commercial messages;
  9. to communicate future promotional and marketing information including direct marketing purposes and retargeting;
  10. to aggregate and/or anonymize personal data in order to generate other data for our use;
  11. to comply with our legal obligations, resolve disputes, or enforce our agreements;
  12. as otherwise stated at or about the time information is collected.

Which personal data we process?

Which personal data we exactly process, depends on which websites, products or services you use. We process the following personal data.

Personal data you provide to us:

This is the personal data that you enter when you use our websites, products or services. This data includes e.g.your name, address, gender, email address, phone number, age and birth date.

How do we collect your personal data?

In the table below we describe per way of collecting: the categories of personal data and the purposes for which we process the personal data as well as the legal basis for the processing:

Ways of collecting Categories of personal data collected Purposes for processing the personal data Legal basis
Contact form customer service The above described purposes: 1, 2, 4, 5, 6, 9, 10, 11 and 12 Performance of a contract or legitimate interest
Attend to product promotion, events or online forum The above described purposes: 1, 3, 4, 5, 6, 9, 10, 11 and 12 Consent or legitimate interest
Visit our websites (cookies) Metadata NB: please refer to our Cookie Policy Pon for further details The above described purposes: 4, 5, 6, 9, 10, 11 and 12 Consent or legitimate interest
Log on our websites via social media NB: we never get access to your social media account The above described purposes: 1, 4, 5, 6, 9, 10, 11 and 12 Consent or legitimate interest
Use of our app The above described purposes: 1, 2, 4, 5, 6, 8, 9, 10, 11 and 12 Consent or legitimate interest

Our legitimate interests include: marketing, advertising, security, (crime) prevention, IT management, research and analysis of our products or services, business management, legal affairs, internal management.

You have the right to withdraw your consent which you may have given to the processing of your personal data at any time by sending your withdrawal request to privacy@pon.com.

How do we share or transfer your personal data?

You should be aware that that departments (like IT, Marketing) can be located in Pon companies around the world.As a consequence your personal data may be shared within and/or transferred to other business group companies or other Pon companies around the world. You can consult the list and location of our companies here: http://www.pon.com/en/our-business/bedrijven.

Pon may share your personal data also with third parties to perform certain processing activities on behalf of Ponand to facilitate services they provide to us. These can include providers of services such as website hosting,data analysis, payment processing, order fulfilment, information technology and related infrastructure provision,customer service, email delivery, auditing, and other services. Pon may also share your personal data to third parties, to permit them to send you marketing communications, consistent with your choices. Pon requires these third parties to process and protect your personal data diligently. Pon will not sell your personal data to third parties.

Pon might reorganize, merge or in any other way sell or dispose (part of) a business company to another company.Where such business relates to Pon, such transfer of ownership may include the transfer of your personal data to the new owner and its advisors.

We will otherwise only disclose your personal data if so required or authorized by law, where necessary for preventing or combating fraud, where necessary for dispute resolution, or for any other pressing legitimate need which under the circumstances must outweigh your privacy interests, such as the security of our business and the safety of our staff.

How do we protect your personal data?

Pon will take appropriate technical and organizational security measures against loss or unlawful processing of personal data. This may include using secure registration forms, encryption of data, and restricting access to your personal data.

Please note that some third countries do not provide for an adequate level of protection for your personal data.However, you can be assured that Pon will take appropriate safeguards for the confidentiality and protection of your data. For transfers from the EEA to countries not considered adequate by the European Commission, we have putin place adequate measures, such as standard contractual clauses adopted by the European Commission, to protect your personal data. You may obtain a copy of these measures by contactingprivacy@pon.com.

How long do we retain your personal data?

We retain personal data for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law.

The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you and provide our services to you (for example, for as long as you have an account with us or keep using our services);
  • Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or
  • Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).

Cookies, web beacons and similar techniques

If you are using our websites, services, applications, tools, we may use cookies, web beacons and other similar technologies for storing information to provide you with a better, faster and safer browser experience.

Please refer to our Cookie Policy for the explanation of cookies, web beacons and similar techniques, how we use these techniques and how you can control these techniques.

Your rights

If you would like to request to review, correct, update, suppress, restrict or delete personal data, object to the processing of personal data, or if you would like to request to receive an electronic copy of your personal data for purposes of transmitting it to another company (to the extent these rights are provided to you by applicable law), you may contact us via privacy@pon.com or by sending a request to the postal address: Rondebeltweg 31, 1329 BN Almere, Nederland. We will respond to your request consistent with applicable law.

In your request, please make as clear as possible what personal data your request relates to.  For your protection, we may only implement requests with respect to the personal data associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable and in any event within any applicable legally required timeframes.

Contact, questions, feedback and Data Protection Officer

If you have any questions about this Privacy Statement, please contact us atprivacy@pon.com.

You may also contact our Data Protection Officer (DPO) via privacy@pon.com. You have the right to lodge a complaint with a data protection authority for your country or region or where an alleged infringement of applicable data protection law occurs.

Policy changes

We may change this Privacy Statement from time to time. Any changes will become effective when we post the revisedPrivacy Statement. If necessary, we will inform you when we change the Privacy Statement. This statement was last modified on 12 June 2019.

Policy changes

We may change this Cookie Policy from time to time. We will inform you when we update the cookie policy but we also encourage you to take notice of this policy regularly. This policy was last modified on 13 June 2019.

Questions and feedback

Please send us your questions and comments about cookies or privacy to privacy@pon.com.

The Ultimate Bike Store

Our doors are open Tuesday through Saturday from 10am to 5pm.

Ride Out
Stadionplein 22
1076 CM Amsterdam
hello@rideout.amsterdam